Help! I can't see a time entry on process wages

Last updated by Andrew Treadwell on January 20, 2018 18:38

Things to check:

  • Do you have "hide approved" checked
  • Do you have a filter enabled that could exclude the time entry?
  • Is the date range correct?
  • Has it been deleted? You can show deleted entries using the option in the filters.
  • Add the time entry. If it already exists and has already been paid then you will see an error message. If you see this message but not the time entry it refers to then the time entry has already been paid.
  • You can also use the Wages Report or Weekly Time sheets to see both paid and unpaid time entries for a particular period to check if it has already been paid.

Still having problems? Feel free to get in touch and we can check for you. support@staffsavvy.com