Access Levels & Permissions

Last updated by Andrew Treadwell on January 25, 2021 14:35

Understanding Levels

Levels is the most important setting in the site as a staff member’s level will dictate what they can see and do within StaffSavvy. Levels are also placed in a hierarchy which means that staff can never increase their access or give high access than they are to others.

Each level is assigned permissions and the permissions dictate what a staff member can do. All staff are shown the level of colleagues so they can see their authority within your organisation.

While the hierarchy of levels is linear and they must always be in a fixed order, the actual permissions assigned to each level can be vastly different. Levels do not inherit permissions from the level below them and can have a completely different set of access permissions. For example, a venue manager might have a significant number of permissions to manage their staff. Payroll staff might have far less access as they only need to process payroll but their will be hierarchically higher than a venue manager as they can see wages for all staff.

Setting Access Permissions

StaffSavvy comes loaded with several default levels. These can be renamed and customised. Additional levels can be added and these default levels can also be removed.

Permissions can be assigned two different ways; either via the levels page where you can choose which permissions the level has.

The other method is to use the Control Permissions page where you can set which levels have access to a particular permission. Both methods do the same thing and can be interchanged.

The Control Permissions page also has additional access levels that can be used:

  • Everyone
    As you would expect, this option allows all staff to access this permission.
  • Staff have this permission for their own account
    This allows staff to perform this action on their own account. Note that the staff member might have permission via the access level already.
  • Direct Line Managers Only
    This allows line managers to have this permission on the staff they manage. It is only the direct line managers and anyone further up the line manager chain does not have this permission on this person.
  • All Line Managers
    This allows line managers and everyone above them to have this permission on the staff they manage (directly on indirectly).
  • Venue Managers (for items within the venue they manage)
    This allows staff who are venue managers to conduct the actions if the item is within their venue. E.g. permission to approve time entries within the venue they manage.

Testing Permissions

Testing the access levels of your staff is just as important as setting them up in the first place. StaffSavvy’s permissions system is immensely powerful and flexible but this means you will need to double check the settings you have used.

System managers can use the “God mode” to take control of a user's account. This will display the site as the selected user and their access level. This is perfect for checking permissions and ensuring they only have access to the information and functions you want them to have.

You can also view the site as that user but with your access level. There is another Magic Wand icon next to the user’s image which allows system managers to view the user's account as them but also with either access level.

Once enabled, you can use their account but with your access permissions (excluding line manager access permissions as this account might not be a line manager).