Understanding Shifts

Last updated by Andrew Treadwell on July 23, 2020 12:19

In StaffSavvy a shift is the plan for a single person working between two set times on a set day with a set skill or role. It’s a single instance of someone working rather than a “shift pattern” or someone working the same times each week.

All shifts are independent of each other and there are no limits to how many shifts there can be on a single day or how many shifts a single person can do in a 24 hour period. You can set limits on hours worked to ensure staff don’t work too much.

There are several ways to create shifts within StaffSavvy:

  • Add a Single Shift
    As the title suggests, this option allows you to create single shifts quickly. Simply enter the times you want the shift to be and choose either a staff member or create an unassigned/extra shift for staff to take as the want.
  • Shift Week View
    This page offers an easy way for smaller teams to manage when staff are working. It lists all staff based at the venue and shifts can be added using the green plus icons.The View buttons just above the staff names on the left also allows the page to be swapped to an Excel-style page where you can simply type in the shift times for each staff member.
  • Repeating Regular Shifts
    This is accessed via each staff member’s profile page but it will only display for staff set to a permanent contract. The regular shifts are automatically created months in advance on an account. The shifts then form the basis of holiday requests (the site knows how many hours will be affected by any single request) and can be used for automatic sick pay too.
  • Rota Tool
    This is the method of choice for most large teams or venues with irregular shift patterns. The tool allows templates of shifts to be assigned to a given day and it will automatically assign shifts out to staff based on their availability and skills. The tool can also take staff requirements (two baristas from 6am to 11pm for example) and create shorter shifts around availability to fill the overall requirement.

Managing Single or Multiple Venues

By default, you will be managing a single venue/outlet. All of the rota creation and shift management screens can be used when managing a single location or a group of venues.

The groups are called Venue Groups and you can setup as many ops groups as you need and each group can have as many venues in it as needed. See Venue Groups for more information.

To choose which venue or ops group of venues you are editing choose venue groups under the venue selector in the top right.

The popup has two tabs, Venues and Venue Groups. Your currently selected view be in green and you can just click on an option to change views.