How to log in with an Authenticator (MFA)

In this video, we will go through how to link your StaffSavvy account with an authenticator device so you can set up Multi-factor authentication.

Do I need to set up multifactor authentication?

We now require email-based Multi-Factor Authentication for all accounts not using SSO or device-based MFA. This ensures the system provides a high level of encryption and security. 

Verification

When staff members attempt to log in for the first time after the new update, all users will receive an email (to the email address associated with their StaffSavvy account) with a login verification code. The message will also provide information about the time and approximate location of the login attempt so staff can easily identify if it was them or someone else.

They can then input the verification code into the login screen on StaffSavvy. Once logged in, they will have the option to save this login for 30 days. After this period, they must log in again using the code. For more security, staff can continue to require a verification code for each login.