In this article we will guide you through how to login with an 'authenticator'. This guide is applicable for both the app and desktop versions of StaffSavvy.
Firstly, start by logging in to StaffSavvy!
Once you have logged in on StaffSavvy and are on this page you need to copy the Time Code:
Then you will need to go to your Microsoft authenticator. On the Microsoft authenticator, click the add account button or plus button and you should be taken to these pages:
Select "Other account", then click "OR ENTER CODE MANUALLY" at the bottom of the screen.
Add the account name "StaffSavvy" and paste the time code into the secret key section:
When this is complete, click on StaffSavvy and there will be a one-time passcode, for example:
This passcode will only work for 30 seconds before timing out, once it has timed out it will reset and a new one time code will appear.
This can now be entered into this box and it will log you in:
And that's it! You should now be able to login using your authenticator app.
If you are still struggling with logging in please get in touch on our support site.