Shift Lateness & Non-Attendance

Shifts have their own lateness and non-attendance reasons. These work alongside the absence policy types but can also be used to record other information (such as lateness or approved early finish).

The options are controlled under System > Absence & Breaks > Non-attendance Reasons.

You can create a non-attendance reason by clicking the ‘Create Attendance Reason’ in the Actions bar. For each reason, you can enter a title, the level (e.g. how severe the non-attendance was) along with choosing an icon.

You can also decide if you want to add to set it u, so that the system automatically creates and absence record and/or a sickness time entry when that absence reason is used.

Viewing attendance

You can view non attendance reasons in action on the Grid View page. The attendance flags appear after the lock icon, simply click the flag button to mark if someone has been absent, late or one of the other attendance options. 

Each flag colour denotes a certain attendance state.

• Green = Attended
• Blue = Arrived Late
• Yellow = Acceptable absence (i.e. personal/called ahead)
• Red = Unacceptable absence (i.e. did not call ahead/bad excuse)
• Black = Escalated unacceptable absence

Flags can be updated at any time via the Shift Management page. For shifts in the past, use the Actions button on the Manage Shifts listing page to change to previous dates. Once you view the shifts on a specific date then you are able to change the flag. This is to allow any incorrect flags to be updated and staff records recalculated.