Shift Details

Shift details is a page that includes detailed information for staff about their own upcoming shifts and any available shifts. To view shift details for your own shifts, go to Shifts > My Shifts > and then select Details. You can also access other staff members' shift details under Manage Shift Schedule when you right-click and select Shift History.

Shift Information

This page includes many details about upcoming shifts, including:

• Date - The date the shift will take place
• Time - The time the shift will take place
• Venue - The Venue the shift will take place at
• Event - Any event that is going on at the venue that day
• Skills - The Skill the staff member has been assigned
• Rate - The rate the staff member is being paid
• Arrival details -  (This might include information pertaining to company rules regarding shift arrival times, including when and where to arrive, whether staff need to arrive earlier than the shift start times and information on where to store personal belongings).

Colleagues

Other details include who you will work with in a shift. You will only be able to see colleagues if you have enabled this permission under System > Levels & Permissions > Manage Permissions. If you want a staff member to be able to view their colleagues, you will have to give them access via the View my Colleagues on Shift permission.

Depending on whether this setting is enabled, you can also see the squads they are part of.

Shift History & Attendance Notes

From this page, you can add any relevant notes about attendance. Additionally, you can see any changes that have been made to this page under Shift History. This can include things like if the shift had been given to someone else, if there were changes made to shift times or if there were any tasks added to the shift.

Exchanging Shifts

There is also the option here to exchange shifts with someone else. Exchanging shifts allows you to swap shifts simultaneously with another staff member. This is important for staff who are on strict hour-limited contracts, as they will not be able to take a shift first before giving another away (as they would go over their limit, and this is automatically blocked).

It is important to note that a staff member will only be able to swap shifts if the shift has not been locked and/or there are other staff members with the same skill available to work, and they choose to accept the swap.
When you select the exchange shifts option, staff will see a list that shows who can work that shift and whether those staff can receive the shift.

Once a staff member has selected the colleague with whom they would like to exchange shifts, they will be shown that staff member's shifts, which they can take in return. The selected colleague will get final approval before the shift exchange is confirmed.

When approved, the swap is made instantly and simultaneously.

Staff members are also able to swap their shifts for longer or more coveted shifts. To do this, under My Shifts, hover over the options and choose the Exchange With option here or on the shift details page.

Available Shift Details

From this page, you can directly offer to work a shift or let the system know you are not interested in it. This will only come up if there are no staff currently assigned (i.e., an extra/offered shift). This option will appear if you have come from the Shifts > Available Shifts page. This option is also available on the StaffSavvy app.