Shifts vs Time Entries

Understanding how StaffSavvy uses Shifts and Time Entries to generate your time sheets and attendance records is important.

Shifts are the plan. They are normally created and edited in advance and stop being editable once they have started.

Time Entries are what actually happened and, critically, what should be paid.

Shifts do not automatically create Time Entries. Normally, a staff member will clock into their planned shift, which creates a time entry. It's these time entries that are reviewed, approved and paid. Some staff can also clock in without a shift, which will be a time entry.

If a staff member does not show up for a shift, their shift will be automatically marked as non-attendance. This will not automatically create a time entry, as the staff member did not clock in. If they actually worked, a time entry can be added from the Daily Shift Review page when it confirms the reason for non-attendance. If this is not possible, add a time entry for the staff member and correct the attendance flag on the shift via Manage Shifts.

If a staff member worked unexpectedly and needed to be paid for that shift, an additional time entry can be added via the weekly timesheets or the process wages page. This time entry will ensure they will be paid for their time.

*You can change time entries between absence, holiday or normal time entries if an absence period is in place. If you have a time entry in the system already, but it is not reported as absence or holiday when it should be, you can now change the reporting status rather than needing to remove and re-add it.