Nights Off / Shifts Off

If you have scheduled too many people for a shift, you can either cancel a particular staff member’s shift or allow staff to elect to take the shift off.

You can create shifts off, via Shifts > Create > Create Shifts Off or alternatively, by selecting the Shifts Off button from the actions bar in Grid View. This process can also force staff automatically to take these shifts off if required.

From this page you can enter the start and end times of the shifts you are overstaffed for and then staff who have shifts within that time period are able to volunteer to relinquish their shift and Have the night off. The shifts that are relinquished, can be shorter than the full length of this period but must start and end within these times.

You are then able to set up the following details:

Venue: Select the appropriate venue.

Skills: Determine which skill or skills can be taken off.

Quantities: Determine how many staff members in each skill are available to take the shift off.

Force?: If checked, the staff members that meet this criteria will be forced to take the night off. If unchecked, this will appear in their Available Shifts Off list, and they can elect to take the shift or continue to work as scheduled.

If the Forced option is selected, and no one has offered to take the shift off, the system will select someone to take it and inform them by SMS two hours before their shift is supposed to start.

Once you are happy with the details, click Create Shifts Off. The shifts will then be added to the system and shown in the relevant staff member’s Shifts Off list. 

Taking a shift off

Now we have explored creating a shift off, we will go through how a staff member can take a shift off. Staff can see any shifts available them to take off under Shifts > Shifts Off.

For shifts to appear here, it will need to match the Skill of the staff member, the times must match up, and date must also match up. This works on a first come, first serve basis. For a staff member to take the shift off (effectively cancelling their shift), they need to click the Have off! button. This will then remove them from the shift list and from the calendar.