Feedback forms can be used to collect feedback publicly or anonymously from staff who have attended a physical course. Which feedback form should be used is set within the course so each course can have different feedback forms customised for location or the trainer. These can be created by going to the Actions menu under Training > Setting > Control Feedback Forms. Questions can be in any of the following formats; Text; Radio Button; Drop down Selection; Check Box.
The forms can be set to either being anonymous or listed by staff members. Once answers have been received, the anonymous setting cannot be changed as the staff members have been informed that their feedback is private.
Staff will be reminded to complete feedback forms via email and on their dashboard. StaffSavvy will persistently request feedback until it is provided.
Results from each course are provided in a breakdown and summary format:
Use the form at the top of the page to add a question. Once the question is in the list below then you can click on the blue form icon to edit the answers for that question.
To add an answer to the question, enter the label shown to staff and a value you want to see in the results (they can be the same). Then click Add Item.
At the moment, it is not possible to edit an answer so simply remove it and add a new one to replace it. Use the blue arrows to move the items in the list.
You can also set a default answer if required by using the green label icon.
All of the changes are updated and saved instantly so just close the popup when you are finished.
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